Return shipments

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1 Your Data

2 Returns Overview

3 Create Return

4 Send Return

Your returns

Please log in with your order number (from your order confirmation) and email address to create a return or track the status of an existing return.

Please note that the return is only possible up to 30 days after receiving your package.

Your email address*

Your order number* Your order number has 9 digits (e.g. 301XXXXXX, 500XXXXXX) and you can find it in your order confirmation.

The fields marked with an asterisk (*) are required fields.