Choose size
Returns Overview
Was your order delivered in multiple packages? If so, please create a separate return for each package so that a return label can be generated for each one.
Select article
Möchtest Du Produkte aus dieser Bestellung zurücksenden? Wähle Stückzahl sowie Grund für die Retoure und erstelle ein Retouren-Label.
Quantity
Reason
That worked
{%- endif -%}
{%- if order.reverseDelivery.qrLabel.b64 != blank or order.reverseDelivery.label.publicFileUrl != blank -%}
Show this QR code directly at the post office. Or print it out yourself.
{%- endif -%} {%- if order.reverseDelivery.label.publicFileUrl != blank -%} {%- endif -%} {%- if order.reverseDelivery.qrLabel.b64 != blank or order.reverseDelivery.label.publicFileUrl != blank -%}Wenn Dir kein Retourenlabel automatisch erstellt wird, kannst Du den untenstehenden Button nutzen, um Dir selbst ein Label zu erstellen. Bitte gib unbedingt Deine Bestellnummer an, damit Dein Paket zugeordnet werden kann.
{%- endif -%}Directions:
Please pack the items carefully for return and check that everything is included. Secondhand items must be returned separately.
You can create your free DHL label here. We'll email it to you right away, and you can print it at home or take the QR code to the post office.
You can create your free DHL label here. We'll email it to you right away, and you can print it at home or take the QR code to the post office.
Simply drop off your parcel at a DHL servicepoint. Processing your return and refund may take up to 14 business days, although in most cases it is much faster!