Choose size
Returns Overview
Was your order delivered in multiple packages? If so, please create a separate return for each package so that a return label can be generated for each one.
Order number: {{ order.order_id }}
retouren anzeigen
{%- assign return_id = return.id | split:"/" | last -%}
{%- endfor -%}
{%- endfor -%}
Return from
{{ return.return_date }}
Status:
{%- if return.status == 'OPEN' -%}
Open
{%- elsif return.status == 'CLOSED' -%}
Closed
{%- elsif return.status == 'DECLINED' -%}
Declined
{%- elsif return.status == 'REQUESTED' -%}
Requested
{%- endif -%}
{% comment %} Products in return {% endcomment %}
{%- for reverseFulfillment in return.reverseFulfillmentOrders -%}
{%- for item in reverseFulfillment.lineItems -%}
{%- assign fulfillmentLineItem = item.fulfillmentLineItem -%}
{%- assign line_item = fulfillmentLineItem.lineItem -%}
{%- assign image_url = line_item.image.url -%}
{%- assign product_title = line_item.product.title -%}
{%- assign variant_title = line_item.variant.title -%}
{%- assign return_line_item = fulfillmentLineItem.returnLineItem -%}
{%- assign return_quantity = return_line_item.quantity -%}
{%- assign custom_return_reason = return_line_item.returnReasonNote -%}
{% comment %} Render {% endcomment %}
{{ product_title }}
{{ variant_title }}
Quantity:
{{ return_quantity }}
Reason:
{{ custom_return_reason }}
Select article
Souhaites-tu retourner des articles de cette commande ? Indique le nombre d'articles et le motif du retour, puis génère une étiquette de retour.
Order number: {{ order.order_id }}
{% for item in order.order_items %}
{%- assign image_url = item.image.url -%}
{%- assign product_title = item.product.title -%}
{%- assign variant_title = item.variant.title -%}
{%- assign return_info = item.returnableFulfillmentLineItems[0] -%}
{%- if return_info.returnability == "RETURNABLE" -%}
{%- assign is_returnable = true -%}
{%- assign returnable_quantity = return_info.returnableQuantity -%}
{%- assign fulfillment_line_id = return_info.id -%}
{%- else -%}
{%- assign returnable_quantity = 0 -%}
{%- assign is_returnable = false-%}
{%- assign fulfillment_line_id = blank -%}
{%- endif -%}
{%- if item.product.isGiftCard == true -%}
{%- assign is_giftcard = true -%}
{%- else -%}
{%- assign is_giftcard = false -%}
{%- endif -%}
{%- if item.product.secondHand == true -%}
{%- assign is_second_hand = true -%}
{%- else -%}
{%- assign is_second_hand = false -%}
{%- endif -%}
{%- if is_giftcard or is_second_hand or is_returnable == false -%}
{%- assign no_inputs = true -%}
{%- else -%}
{%- assign no_inputs = false -%}
{%- endif -%}
{%- for return_reason in order.custom_return_reasons -%}
{%- if return_reason[1].subreasons[0] != blank or return_reason[1].add_note == "true" -%}
{% endunless %}
{% comment %} non returnable items info {% endcomment %}
{%- if is_returnable == false -%}
{%- endif -%}
{%- if is_giftcard -%}
{%- endif -%}
{%- if is_second_hand -%}
{%- endif -%}
{% endfor %}
{% assign has_normal_returnable_items = false %}
{% assign has_second_hand_items = false %}
{% for item in order.order_items %}
{% assign return_info = item.returnableFulfillmentLineItems[0] %}
{% if item.product.secondHand == true %}
{% assign has_second_hand_items = true %}
{% endif %}
{% if return_info
and return_info.returnability == "RETURNABLE"
and item.product.isGiftCard != true
and item.product.secondHand != true %}
{% assign has_normal_returnable_items = true %}
{% endif %}
{% endfor %}
{% if has_normal_returnable_items %}
Create label
{% elsif has_second_hand_items %}
Register return via Reverse
{% else %}
{% endif %}
{{ product_title }}
{{ variant_title }}
{%- unless no_inputs -%}
Quantity
Reason
{%- if return_reason[1].subreasons[0] != blank -%}
{%- else-%}
{%- endif -%}
{%- endif -%}
{%- endfor -%}
That worked
{%- if order.reverseDelivery.qrLabel.b64 != blank or order.reverseDelivery.label.publicFileUrl != blank -%}
{%- else -%}
{%- endif -%}
{%- endif -%}
{%- if order.reverseDelivery.qrLabel.b64 != blank -%}
{%- endif -%}
{%- if order.reverseDelivery.qrLabel.b64 != blank or order.reverseDelivery.label.publicFileUrl != blank -%}
{%- endif -%}
{%- if order.reverseDelivery.qrLabel.b64 == blank and order.reverseDelivery.label.publicFileUrl == blank -%}
{%- endif -%}
{%- if order.reverseDelivery.qrLabel.b64 != blank or order.reverseDelivery.label.publicFileUrl != blank -%}
Show this QR code directly at the post office. Or print it out yourself.
{%- endif -%} {%- if order.reverseDelivery.label.publicFileUrl != blank -%} {%- endif -%} {%- if order.reverseDelivery.qrLabel.b64 != blank or order.reverseDelivery.label.publicFileUrl != blank -%}Télécharge ton étiquette de retour ici. Tu la recevras également immédiatement par e-mail. Imprime l’étiquette et dépose ton colis dans un bureau de poste ou un point de dépôt La Poste.
{%- endif -%}Directions:
Check the item
Please pack the items carefully for return and check that everything is included. Secondhand items must be returned separately.
Print label
{%- if order.reverseDelivery.qrLabel.b64 != blank or order.reverseDelivery.label.publicFileUrl != blank -%}
You can create your free DHL label here. We'll email it to you right away, and you can print it at home or take the QR code to the post office.
You can create your free DHL label here. We'll email it to you right away, and you can print it at home or take the QR code to the post office.
Drop off your parcel
Simply drop off your parcel at a DHL servicepoint. Processing your return and refund may take up to 14 business days, although in most cases it is much faster!
your return
{{ product_title }}
{{ variant_title }}
Quantity:
{{ return_qty }}
Reason:
{{ custom_return_reason }}