You can reach us from Monday to Friday from 9 am – 6 pm by phone : +49 221 982 560 54.
Do you have a question about exchange, discount codes or something similar?
Please note that due to the high workload in the warehouse there are longer processing times for returns. Thank you for your patience and understanding!
Then please have a look at our FAQ.
Not the right answer?
You can send us your request at any time by email or contact form. Please note that the response time is currently delayed because we receive so many requests. Thank you for your patience and understanding.
Do you have an urgent request for an outstanding refund or a double payment? Then you can reach us by phone from Monday to Friday from 9am to 6pm: +49 221 982 560 54